About Port Stephens Accommodation

Port Stephens Accommodation is a boutique agency providing specialist services in commercial, permanent and holiday property management in Port Stephens.  With our origins starting as far back as 1980, our business has developed over the years to become one of the leading property management agencies in the region. 

Since our beginnings as Nelson Bay Real Estate and then to establishing Accom Nelson Bay and Port Stephens Accommodation our management team has remained constant. We are proud to say we are a family owned and operated business with a dedicated and loyal team supporting us on a daily basis.

Our Holiday Guests, Permanent and Commercial Tenants

To our holiday guests and permanent and commercial tenants Port Stephens Accommodation provides a level of service second to none.  Holiday Guests have the ability to book online through our easy to navigate, responsive and comprehensive website,  www.porstephensaccommodation.com and can be kept up to date on what’s happening in the area by following us of Facebook or subscribing to our mailing list. We offer services such as a quick check in, Welcome Packs, linen and equipment hire, tour information and discounted accommodation deals during different times of the year.

For permanent and commercial tenants, we provide assistance in helping tenants find a suitable rental property, make sure applications are quickly processed, all inspections are carried out and we maintain regular contact with our tenants. 

We pride ourselves on being available at all times to assist our commercial and permanent tenants and provide emergency maintenance services 7 days a week, 24 hours a day.

Our Property Owners

Port Stephens Accommodation differentiates itself from the mainstream real estate market. We are not real estate agents moonlighting as property managers. Our skills and experience have been hard earned over the years. We have learnt through trial and error and both our successes and failures have led us to refine our management practises to what they are today.

As property managers we are very conscious of providing the market with a range of rental accommodation from budget through to high end executive style apartments and homes. However, to maintain our standards, we are very selective with the properties we add to our portfolio. Our properties must be safe, secure and adhere to all statutory legislation. They must be priced in line with their facilities, location and style.

As holiday, commercial and permanent rental property owners ourselves, you can be assured that we fully understand the anxieties and pitfalls of renting. We approach the business as if all the properties were ours. We always ask ourselves, 'How would we do it?'

We are constantly monitoring industry trends and statutory requirements under the Properties, Stock and Business Agents Act of NSW. Compliance is a very important part of what we do and our owners can rest assured that their property is being managed with a professional, practised approach. Our team are fully aware of our and our owners responsibilities and we ensure that each team member is qualified and trained.

One of the areas we work hardest to maintain is occupancy and rates. Our operation is heavily focused on ensuring our booking calendar has fewer holes. We monitor gaps and implement strategies to minimise vacancies and maximise our owners returns. This may range from developing special deals for specific properties or specific groups, looking at new marketign campaigns and increasing our marketing spend.

Our philosophy is, and always has been, to provide the best property management service in NSW based on the highest standard of ethics, values and client care. In doing this we earn the loyalty and trust of our landlords, tenants and guests, many of whom have become lifelong clients and friends.

For further information on Property Management Services with Port Stephens Accommodation please email us at dawn@accomnelsonbay.com or phone 02 4981 1577.

 


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